Last updated: February 2025.
Privacy Policy
ProgressDesk respects your privacy. This policy describes what data we collect, how we use it, and your rights.
1. Data controller
The data controller is ProgressDesk („we“, „us“). For any questions about your data you can contact us via the contact form on the website or the email in the footer.
2. What data we collect
On this website we collect: (a) data you provide – name, email, phone and message when you submit the contact form; (b) technical data – IP address, browser type, visit time (if you accept analytics cookies); (c) cookies – necessary for the site to function and, with your consent, analytics (e.g. Google Analytics).
3. How we use the data
We use contact form data only to reply to you and provide our services. Analytics data (if you accepted cookies) is used to understand how the site is used and to improve content. We do not sell your data to third parties.
4. Legal basis
We process data on the basis of: your consent (cookies, analytics), performance of a contract or pre-contractual steps (responding to your enquiry), and our legitimate interest (technical operation of the site).
5. Data retention
We keep contact form data for as long as needed to respond and maintain the conversation, and in line with legal obligations. Analytics data is retained according to the provider’s terms (e.g. Google).
6. Your rights
You have the right to access, rectify, delete, restrict processing of your data, and to object. You can withdraw consent for cookies at any time (e.g. by clearing cookies or via browser settings). To exercise your rights, contact us at the email on the website. You also have the right to lodge a complaint with a data protection supervisory authority.
7. Changes to this policy
We publish changes to this policy on this page and update the „Last updated“ date. We recommend checking this policy from time to time.